It has recently come to our attention that some customers have received calls or an automated message saying their debit card is locked out and to press one for security. After pressing one they are asked to enter their social security number.
THIS IS A SCAM! Durand State Bank will never ask you to provide personal or account information in an unsolicited manner such as an automated message.
Please do not provide any personal information or information regarding your accounts with Durand State Bank.
Should you have any questions, please contact us at 815-248-2101 and ask for bookkeeping.
Durand State Bank
I've had my accounts here for over 20 years. I like the personal attention and the one-on-one service - with real people - not a digital phone robot." - Michael L. - Dakota, IL
In Durand State Bank’s effort to better serve our customers, we will be making some improvements to our remote banking options in 2014. This includes adding some new services that will be announced in 2014 and phasing out some less-utilized services. These changes are aimed at both enhancing your banking experience and providing you with not only the newest, but safest technology.
With Online Banking you can manage your accounts, transfer funds, pay bills, and more! Online Banking is available 24 hours a day / 365 days a year, and takes advantage of the most advanced security available to keep your information protected.
Express Link, Durand State Bank’s automated call-in service will no longer be available after 01/31/14 due to Microsoft no longer supporting this system. However, Durand State Bank’s Online Banking service is always available to you.
If you are not currently using Online Banking please contact us at 815-248-2101 and allow us to help get you up and running on this user friendly system. Or, simply stop by and one of our friendly staff will be more than happy to answer any of your questions.
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