DURAND STATE BANK recognizes the importance you place on your privacy and the confidentiality of your financial information. We think it’s important for you to be informed of the policies we have in place to safeguard your privacy. At DURAND STATE BANK, our employees treat the information we have concerning your accounts in the same responsible, confidential way that we want our own financial affairs treated. DURAND STATE BANK will not reveal specific information about customer accounts or other personally identifiable information to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of a bona fide corporate due diligence, unless:
- the information is provided to help complete a customer initiated transaction,
- the customer requests it,
- the disclosure is required by or allowed by law (for example subpoenas, summonses, investigations of fraudulent activities, etc., or
- the customer has been informed about the possibility of such disclosure for marketing or similar purposes through prior communication and is given the opportunity to decline or “opt out”.
DURAND STATE BANK will provide certain customer information to unaffiliated third party companies that we hire to provide us operational support. These unaffiliated third party companies provide services that allow us to complete transactions, such as real estate loans. Examples of these services include, but are not limited to, appraisals, title searches, flood certifications, and credit reports. These unaffiliated third parties will not however, be given account numbers or access codes. DURAND STATE BANK will not knowingly do business with any unaffiliated third party provider or company that uses or sells this information for marketing purposes. DURAND STATE BANK may collect, retain and use personal information about customers (for example, we will obtain a credit report for an auto loan), but only as we believe is reasonably useful in administering our business and to provide products, services and other opportunities to customers.We also may share account and customer information among the legal entities that comprise the DURAND STATE BANK family of companies. These entities within DURAND STATE BANK may use the information to help identify additional products or services that you might want to know about.With the surge in Internet use, it has become even more crucial that we take steps to assure that your private information remains private. DURAND STATE BANK’S Privacy Principles Include:
- Web Site Security
- Web Site Privacy
- Giving You Control of Your Personal Information
Web Site Security
DURAND STATE BANK has implemented technology to help assure that any sensitive personal information you provide us or any account information you receive on-line is done in a safe and secure manner. Special secure-connection hardware and software (commonly called “firewalls”) are in place to help assure the security of online communication of your information.Additionally, we have implemented procedures to help assure that only authorized DURAND STATE BANK employees may view the information you share with us. This is accomplished by limiting access to that information (via access capability and password control) to only those employees having a legitimate business purpose for viewing or responding to your information or inquiries. This is the same procedure we follow for our customers that utilize other banking methods, such as telephone banking or branch banking.
Web Site Privacy
Our web site includes sections that are public (not password protected) and areas that are password protected (for example, individual customer banking areas).
When any person visits the public areas of our Web Site, we may collect certain basic information, such as how many people visited our site and what pages were visited.
Unlike the personal information that you provide and view with respect to your personal banking relationship (which is subject to the security procedures described above), all of the information we may gather in the public areas of our Web Site is general. We use this general information to determine which parts of our Web Site are most popular, how people access our site, how we can improve the content of our Web pages and how we can improve service to our customers.
Also included in DURAND STATE BANK’S Web Site is the capability for you to correspond with us. This correspondence, via e-mail, may be for the purpose of asking general questions, requesting literature, or responding to bank promotions. These activities may include sharing some personal information about you with DURAND STATE BANK. We collect the e-mail addresses of those who correspond with us via e-mail and any information you provide us, for example site registration or survey information.
WHETHER OR NOT YOU ARE A CUSTOMER OF DURAND STATE BANK, WE WILL COLLECT PERSONAL INFORMATION FROM YOU IF, AND ONLY IF, YOU VOLUNTARILY PROVIDE THAT INFORMATION TO US. IT IS OUR POLICY THAT WE WILL NOT SELL OR RENT CUSTOMER INFORMATION OBTAINED OVER THE INTERNET TO ANY UNAFFILIATED THIRD PARTY FOR MARKETING PURPOSES.
Giving You Control of Your Personal Information
We do not share information with any third parties (other than as required by law, regulation or contractual obligations), so you should not receive information from another company as a result of providing information to DURAND STATE BANK. If you provide us with your postal address you may receive periodic mailings from us or our affiliates with information on products, services or upcoming events. We encourage you to request any marketing information that interests you from DURAND STATE BANK, such as loan rate promotions or deposit account specials.In circumstances where you provide personal information (for example, e-mail address, name, or postal address), and you do not wish to receive e-mail or product information from us in the future, please let us know by indicating your preference on our site, sending us an e-mail or writing us at our address.